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[ LEGAL / PRIVACY ]

Privacy
with intent.

We only collect the details needed to run the store, deliver orders, improve the site and support customers properly.

Order, account and support data only Payment details handled by secure providers Marketing is optional and can be switched off
— 001

What we
collect.

Name, email address, phone number, shipping and billing details, order history, account preferences, messages sent to support and standard device or browser analytics.

— 002

Why we
collect it.

To process payments, ship orders, send confirmations, prevent fraud, respond to support requests, improve the storefront and — only if you opt in — send product or drop updates.

— 003

How long
it stays.

We keep data only as long as it is needed for orders, legal obligations, dispute handling, store records and service improvement, then remove or anonymise it where practical.

[ Data categories ]

Collected,
clearly.

The store is built to capture only the information required to sell, fulfil and support orders without turning the experience into surveillance.

— Data you provide

Information you
enter directly.

  • Checkout detailsName, address, email, phone and order notes
  • Account detailsLogin credentials, saved preferences and wishlist style activity if enabled
  • Support messagesEmails, contact forms, return requests and attachments you send
  • Marketing sign-upEmail address and consent preference
— Data collected automatically

Information the
site records.

  • Device and browserIP address, browser type, language and approximate region
  • Site usagePages viewed, products clicked, cart activity and referral source
  • CookiesSession state, cart memory, preferences and analytics tags
  • Security signalsBasic logs used to detect abuse, fraud or checkout misuse
— Payments and fulfilment

Partners that
help run orders.

Payments are processed by secure third-party payment providers. Delivery details may be shared with carriers, fulfilment partners or customer support tools only to complete the order or resolve issues.

— Marketing and analytics

Signals used to
improve the site.

Analytics tools may measure traffic, product interest and conversion flow. Marketing emails are sent only when you subscribe, and every message includes an unsubscribe route.

[ Your rights ]

Access,
change, delete.

You may have the right to request access to your data, correct inaccurate information, ask for deletion, object to certain processing or withdraw marketing consent at any time.

Requests

You can contact Astar Wear to ask for a copy of personal information connected to your account or recent orders.

Corrections

If details are inaccurate, contact support so billing, delivery or account information can be updated where possible.

Contact support Terms & Conditions